Qoo10

Now there are 3 ways to pay for the purchased items;

1) Q-Account (Cash Balance): Cash Balance has same ability like cash in Qoo10.
2) Paypal Express checkout : You are able to pay for the items through Pay pal after registering for Paypal website to have your own ID.
3) Credit Card : It is the fastest and safest way to pay, Visa and Master Card are now available to use on Qoo10 site.

Certain credit points are given based on the following reasons.

 If the seller has not shipped the product yet, you can cancel it.

However, please be aware of the fact that if the seller has already shipped the product, you can't cancel it. If you cancel after the product has arrived, you need to return it. Rules for return may differ depending on the shop so directly contact the shop for information. 

Go to My Qoo10>Shopping List>Cancel/Refund and select the order you would like to cancel. Fill in the information, check refund amount and the cancel procedure will be completed.