Contact

• E-mail :[email protected]
• Phone number: +86-0556-1231-1212
• available during:
• E-mail is always availaable and more recommended.

FAQ

EX) Q1. I've put items in cart. Later, I tried to order but I couldn't because they say it's sold out. Why is it for?

A.The goods are put into the shopping cart. If the payment is not made in time, the inventory will be allocated by the system to other paid customers. If you need to buy goods, please pay in time.

EX) Q2. Can I order by telephone or e-mail?

A.The website only supports online direct orders, and does not accept telephone or email orders. Sorry.

EX) Q3. What am I supposed to do if item doesn't arrive?

A.If the goods are not received in time, you can click the order details page and there is a consultation menu. You can get an official reply through this channel.

Shipping

• Major Shipping company :Qxpress Economy(by Sea)/CJ
• Usual Shipping period:Qxpress can receive the goods about 3-5 days after delivery (except holidays and special circumstances)
• Shipping rate : Shipping rate can differ from item to item. Please see individual item page.
• if you have any question about shipping,please e-mail us.
• E-mail :[email protected]

Refund/Return

• If you want to get refund or return item you received,please cantact us.

  • E-mail :[email protected]
  • Phone number: +86-0556-1231-1212
  • Return address：(246600) 安徽 安庆市 岳西县河图镇河图村新建组002号

• We don't accept the cases below:

  • - ex1) over 7days from receiving item
  • - ex2) if items are open/used or damaged
  • - ex3) sending item without prior contact