FAQ

        Q1. I've put items in cart. Later, I tried to order but I couldn't because they say it's sold out. Why is it for?

A. We're sorry to tell you that the last set has been bought by someone else. But don't worry, we will restock as soon as possible.

        Q2. What am I supposed to do if item doesn't arrive?

A. Please contact our customer service directly, we will provide you with the most satisfactory service.

Shipping

• Major Shipping company : Fedex/UPS/USPS
• Usual Shipping period: 3-7 days
• Shipping rate : Shipping rate can differ from item to item. Please see individual item page.

Refund/Return

• If you want to get refund or return item you received, please apply on my Qoo10.

• We don't accept the cases below:

  • - 1) over 7days from receiving item
  • - 2) if items are open/used or damaged
  • - 3) sending item without prior contact.