• E-mail :[email protected]
• Phone number:  (+852) 66337989
• Whatsapp: (+852) 66337989
• Wechat 微信: hkebeauty
• Whatsapp is always available and more recommended.

Refund/Return

• Buyer must provide photos for evidence if the item is damaged during shipment.

• Buyer must notify us within 7 days after the item is delivered. We will be responsible for return shipment and buyer must ship back the defective item for 1 to 1 exchange

• Item can only be returned with original packaging which is suitable for resale purpose.

• All of our products are authentic and purchased from local registered distributor, thus we do not accept any personal reason for refund or replacement request.

• For Manufacture Warranty, buyer requires to pay for shipment after 14 days. It is not included item which deflective due to improper use. Item will inspected by the factory for defective reason. All non-factory defective will be fix and shipment at buyer's cost.

• We organize sales promotion regularly, buyer cannot negotiate / complain / request refund if your purchase is made before / after the promotion
  
  
  If you have any questions about your purchase, please send a message to us before you leave comment and we will try our best to help you out. Thank you very much.