Dear Customer
Thank you for inquiry and enjoy shopping.
We provide you 1 year international seller warranty from the receipt date only in Korea.

1) Who does the return pick up?
If there is defect with the product within 15 days of receipt, we will arrange the Qxpress staff to go and pick it up for free.
You do not need any action and all of repair fee is charged to the seller.
There are two cases in which the buyer must send directly:
1) Inaccurately ordered by buyer mistake
2) After 15 days of receipt of the goods

2) Is it possible to exchange new items?
If we and manufacture CS team think that there is a problem with the product within 15 days from the receipt date, we absolutly can exchange it with a new product.
However, after 15 days, if there is a problem with the item,
It can be repaired free of charge for one year only in Korea.
(Warranty period may vary depending on the product, so please ask the seller)

Best Regards