Every thing is great , the product, price and delivery .Will buy again for a gift!

I give highly recommend to seller because they are very helpful after I complain I did not receive my order. I am disappointed with Qoo10 Help, they did not provide any help to me and claim that my 11 hours time slot [assume delivery start 9am, I have requested delivery before 8pm] provided to the delivery company as exact time. I have never come across such F*** delivery company, I called to them about my lost parcel, they told me will check with the delivery personal and get back to me. The next day [27/4] no call from Comone Express so I called them at btw 4:20pm - 5:20pm for more than 10 times but non in the office pick up phone ,fine and I try to call in the morning on 28/4 again nobody pick call. Thanks for the help with the seller then I realised the delivery personal left my order in neighbour gas and water room and finally I got my item now. Look at the pictures Comone Express you know why I said this company is the worst I have ever come across. The box stated wood item [as you see in the photo] , the other side of the box stated fragile but look at the box when reach me. open up the box and found lid broke into 4 pieces and the wood tear off in the inner barrel, now I wonder will the part that tear off will absorb water every times when I use and affect the entire barrel. Just sent message in this platform to seller for advice and waiting for reply. Overall Seller service is great but might need a much more responsible delivery company to cooperate with. PS: till now 29/4 1:17pm still I did not receive any call from Comone Express

Received in good condition……………..: